Finding a place to stay
Search by destination or property name, enter your check-in and check-out dates, and compare the property details, room options and prices shown for your search.
How can we help?
Find practical guidance for discovering a stay, understanding a reservation and using your GitStay account. If you need more help, our Contact Us page explains how to direct your enquiry.
✓ Clear guidance for guests and property partners
Browse help topics
Choose the topic that best matches what you need help with.
Reservations and booking details
Before confirming, review the selected room, guest count, total price and any property policies. Keep your reservation reference available when asking about an existing booking.
Your guest account
Use the guest sign-in to access account features available to you. Never share your password or one-time verification code with another person.
Property owners and partners
New partners can submit a property for review. Existing owners can use the owner login to access the property-management features available to their account.
Frequently asked questions
How do I compare available stays?
Search for your destination and dates, then review the property information, available room types, displayed rates and booking conditions before making a decision.
Why should I check the booking conditions?
Room availability, included services, taxes, payment arrangements and cancellation terms can differ by property. Review the details shown during your booking process.
My property is not appearing on GitStay. What should I do?
Property submissions may need to be reviewed and approved before they appear publicly. Sign in to your partner account or contact support with your property name and submission details.
What information should I include in a support request?
Describe the issue, include the relevant page link and provide a reservation reference or property name if applicable. Do not include passwords, verification codes or payment-card details.
Still need a hand?
Tell us whether your question is about a reservation, your account or a property listing.